If you have Microsoft 365 for Business Basic, you won’t have any Office applications to install.
If you are signed in with your Work or School account, and don’t have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. If no Office version is shown, you don’t have an Office license assigned to the account you are signed in with. Go to to check which Office version and edition you have available. Make sure you have the correct Office installed
See How to remove Office license files on a Mac. If you aren’t an admin, see How do I find my Microsoft 365 admin? Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Try the following troubleshooting methods to solve the problem. To fix this, sign in again to resolve the issue. There's a problem with your account, please try again later.Īccount error There is a problem with your account. When you try to activate Microsoft 365 Apps, you might encounter the error 'We are unable to connect right now', followed by one of the following error codes:
